Independently verified sustainability indicators

Material sustainability indicators
Indicator 2024 value Calculation methodology and disclosure approaches
Waste management
Production and consumption waste generation, kt 1,468 Data are collected using the 2-TP (waste) federal statistic form as regards reporting of industrial and consumer waste generated, processed, disposed of, decontaminated and sent to be stored or buried.
Share of waste sent to be buried, % 11.7 Data are based on waste generated (taking into account waste accumulated as at the beginning of the period) and sent to be buried (including MSW transferred to a regional operator) in the reporting year.
Consumption of fuel and energy resources
Electrical energy consumption, m kW*h, total 50,937.3 Data are based on Russian Railways’ internal statistical reporting forms in accordance with the instructions on the procedure for filling out the relevant forms.
Diesel fuel consumption (excluding consumption by service companies), kt, total 2,541.6
Coal consumption, kt, total 545.9
Fuel oil consumption, kt 166
Natural gas consumption, mcm 381.5
Occupational injuries
Total number of people injured at work through the fault of employees and employer, persons 76 Data show workplace injuries where a dedicated commission has confirmed that either the employee or the employer (Russian Railways) have caused the injury. Data are collected using the 7-injuries federal statistic form as regards information on occupational injuries and work-related diseases.
Total workplace injury frequency rate (injuries sustained through the fault of employees and employer) (number of injuries per 1,000 workers) 0.117
Fatal workplace injury frequency rate (injuries sustained through the fault of employees and employer) (number of fatal injuries per 1,000 workers) 0.022
Working conditions
Working conditions and occupational safety improvement expenses, RUB mln 44,445 Data are based on Russian Railways’ internal statistical reporting forms on health, industrial safety and non-occupational injuries.
Number of workplaces with improved working conditions, thousand workplaces 48.6
Employee training
Blue- and white-collar employees who completed professional training, thousand people 271.1 Data are collected using Russian Railways’ internal statistic form KO-3 «Report on professional training of blue- and white-collar employees». Professional training is carried out according to training programs and professional development programs.
Average hours of professional training per employee per year by category «blue- and white-collar employees», class hours/ person 98.1

Data are based on the number of blue- and white-collar employees who completed professional training and average planned training hours (300 and 60 class hours for training and professional development programmes respectively)

The average hours of training per employee per year is shown per employee trained under professional training programmes

Collective bargaining agreements
Share of employees covered by the collective bargaining agreement, % 100

Data are collected in accordance with the requirements to disclosure GRI 2-30.

The Collective Bargaining Agreement is a unified document for Russian Railways, including branches, structural units and representative offices, and covers all employees of Russian Railways.

Passenger satisfaction
Consolidated customer satisfaction index for long-haul passengers, points (Q4) 90.8 Data are collected over passenger complex of the Russian Railways Group based on the results of passenger satisfaction surveys conducted in accordance with Integrated Methodology for Evaluating Passenger Satisfaction in Rail Transportation as approved by Russian Railways’ Order No. 3041/r dated 29 December 2021.
Consolidated customer satisfaction index for suburban passengers, points (Q4) 88.5